WAGS Reviews

WAGS has an overall rating of 2.0 based on 31 reviews. Customer feedback on WAGS is mixed.

2.0/5.0

31 reviews

5 Stars

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4

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1 Star

14

All WAGS Reviews (31)
joseph1987
May 31, 2026
"Pretty good, but also kind of meh"
Overall, it was okay. I liked it more than I expected in some ways, but at the same time I kept thinking it could’ve been better. Nothing was really terrible, and I’d maybe try it again, but I also wasn’t exactly impressed.
JillianBlair
May 21, 2026
"Refund took a bit, but it was fine"
Got my refund after a few days, took a little longer than I hoped but all good in the end
joseph.Mcgillivray
May 18, 2026
"Decent site, but I was a little worried about wasting time"
The site was easy enough to use overall, but it felt a bit clunky in a few spots. I got through what I needed to do, though there were moments where I was worried I might lose progress or spend more time than necessary figuring things out.
Ashley_clark05
May 10, 2026
"Cleaning this thing gets old fast"
I don’t care how easy the company makes it sound in their nice little product description, cleaning this after every single use is a hassle. It’s annoying enough that I started using it less just to avoid dealing with the cleanup.
tommyswamp2304
April 25, 2026
"Still Waiting for a Real Response"
I tried contacting wagsupply about my order and didn’t get much of an answer. I waited a few days thinking someone would follow up, but nothing useful ever came through. At this point, I’m not sure I trust their customer service to actually help when there’s an issue. Frustrating experience overall
CEBALLOS
April 25, 2026
"Probably won’t order again"
I gave wagsupply.com a try once, that’s probably it for me. The shipping took longer than I expected, which was annoying, and when the item finally showed up, it felt a lot cheaper than I thought it would. Maybe I just had bad luck, but still, not really worth ordering from them again in my opinion.
williamjohnson0804
April 03, 2026
"Returning it was kind of a mess"
I tried returning my order and it ended up being way more annoying than I expected. Replies took maybe a couple days each time, the instructions weren’t really clear, and I still had to follow up more than once to get things moving. After all that, it just didn’t feel worth the hassle for me.
DebraLavertue
April 03, 2026
"Works okay, but the reminders were a bit much"
I ordered from wagsupply and the product did help my dog a little, but not as much as I was hoping for. Shipping was fine and the order arrived without any issues, so no complaints there. For the price, though, it felt average to me. Maybe it works better for other dogs. One thing that did annoy me was how pushy the reminders were after I ordered, way too many messages, and they felt kind of aggressive.
william1970
April 02, 2026
"The “Perfect Fit” Harness Was Comedy"
I measured my dog twice and ordered exactly according to their size chart, aka the “trust me bro” chart. Somehow the harness was still way too tight around his chest but loose in random places, like it was designed for a mystery-shaped dog. It looked nothing like the photos once it was on him. Returning it was its own little “customer service adventure” too. Maybe it works for some dogs, but for us the sizing was a total joke.
michael_Sheets95
April 01, 2026
"Not sure I’d trust them again"
The site looks fine at first glance, but I just never felt totally comfortable ordering from them. A lot of the info wasn’t very clear, and I felt like I had to keep digging or explain the same concerns over and over, which got irritating. Maybe they’re legit, but the whole experience felt a little off to me, so I don’t think I’d be in a hurry to buy from them again.
JohnBartos_17
March 30, 2026
"Delivery was mostly on time"
The delivery was reliable overall and showed up around when I expected it. I still don’t fully trust their customer service if something goes wrong, but at least this order went smoothly
DonSandow
March 24, 2026
"Checkout was easy for me"
Checkout went smooth, it just took a extra minute than I expected
CARR
March 22, 2026
"I ordered a dog bed and a couple..."
I ordered a dog bed and a couple of small toys from wagsupply.com, and the shipping itself was fine, so I can’t really complain about that part. What annoyed me more was having to wait in a customer service queue when I had a question, it took way longer than I expected just to get a basic response.

The bed looked a lot nicer and thicker online, but in person it felt flimsy. After about a week, the stitching was already starting to come loose, which was disappointing. One of the toys also got torn up really quickly, and my dog isn’t even especially rough with his stuff.

Maybe I just ended up with a bad batch, but for what I paid, I expected the quality to be better. Between the product issues and sitting around waiting for support, I don’t think I’d order from them again...
aubrey1994
March 17, 2026
"Wrong items showed up"
I placed my order earlier in the week because I needed everything by the weekend, but when the package arrived, two items were wrong. One was a different size than what I ordered, and the other was something I never even picked. I went back and checked my confirmation email right away, and it definitely wasn’t my mistake. It was frustrating, especially since I didn’t have time to reorder or fix it before I needed the items. I don’t think I’ll be ordering from them again
BonnieAbrams_88
March 13, 2026
"The prices are okay overall, but this could..."
The prices are okay overall, but this could be a bit cheaper. It’s not terrible or anything, just one of those things where you feel like it should cost a little less.
Richard-markovich
March 11, 2026
"I tried ordering from wagsupply.com, but the..."
I tried ordering from wagsupply.com, but the whole site was way more frustrating than it needed to be. Pages were slow to load, and even finding basic things felt like a chore. The menu wasn’t very clear, so I kept clicking around and ending up nowhere useful.

The checkout page was just as clunky, and it didn’t always feel like my info or cart was updating right away. I’m sure the products might be decent, but the website made me almost give up on the order completely. If it stays this annoying to use, I’ll probably just buy from somewhere else next time.
CarlosJohnson_82
March 07, 2026
"Looks fine, but plain"
The site looks clean enough, I guess, but I got bored fast. It’s not bad or hard to use, it just feels really basic and nothing grabbed my attention.
anita_Batres03
March 05, 2026
"Bad first impression from the product details"
The product info gave me a bad first impression. The descriptions were so short and vague that I couldn’t figure out the sizing, what materials were used, or even what I was actually buying. It just wasn’t helpful and made me hesitate right away.
PhyllisMoriarty
February 27, 2026
"Material felt cheap"
I ordered from WAGS and the material just didn’t feel great. It was thin, kind of rough, and not really what I thought I was getting. After only a little while, it already started looking worn, so... yeah. For the price, the quality just felt cheap to me. I wouldn’t buy it again.
MCKEITHAN
February 15, 2026
"Good experience overall, just a bit slow"
I ordered from WAGS for my dog and everything showed up packed nicely, with no leaks or anything damaged. I’m always a little cautious about pet stuff, but the labels were clear and everything looked safe and legit. Checkout felt secure too, which I appreciated. Shipping took a little longer than I thought it would, so I’d probably give it 4 stars, but overall I had a good experience and would consider ordering from them again.

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